FAQ’s

Frequently Asked Questions

We will offer you a free ride to try again when the dolphins are feeling more social.

Are there available life jackets on board?

Yes, there is a type 1 PFD for every passenger. Along with all the coast guard requirements for the vessel including a first aid kit.

How many people can cruise at the same time?

We are equipped and coast guard certified for up to 40 passengers with 2 crew members.

Drop off and pick up locations?

Clearwater: Clearwater Beach Marina; 25 Causeway Blvd at slip #26  Clearwater, FL 33767

Are cruise routes subject to change?

Yes, all routes are subject to change due to weather or current conditions, USCG restrictions or captains’ discretion. Our primary goal is to keep everyone safe while having a great time!

How fast does the boat go?

The boat has a cruising speed at around 20 mph.

What are your cancellation and inclement weather policies?

Bookings are fully refundable if cancelled 48 hours prior to reservation. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues. If your tour is canceled, you will be given a rain check to re-book at another time (this excludes behavioral related cancellations which will not be refunded). For weather related issues, we may “wait out” a brief shower, reschedule for another day during your stay, or refund if unable to reschedule. “NO SHOWS” will not be refunded or rescheduled!

Do your boats operate in the rain?

We do operate in the rain as our vessel has a roof. However, the captain can decide at anytime to cancel due to conditions (typically high winds or thunder storms). If you are unable to reschedule and still want to go on one of our cruises, the captains may under certain conditions go out to cruise in calmer water which is protected by islands or mangroves.

Should I tip my cruise director?

Our crew do work for tips, so gratuity is greatly appreciated. We suggest a 20% gratuity for our captains… they are very experienced, knowledgeable, and work hard to ensure your safety and to provide an amazing experience for our guests!

How long is the tour?

We offer 2 hour Dolphin & Sand Bar tours. Our morning Donuts & Dolphins and Sunset cruises are 1 hour and 30-45 minutes.

What can the boat be used for?

Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor party’s, corporate meetings, birthday party’s, weddings… you name it and we will try to make it work. Give us a call for special requests.

Do you provide food and drinks?

We offer soft drinks and snacks available for purchase and water.

What about restrooms?

We have a fully equipped restroom and sink on board.

We do not sell alcohol on board but you are allowed to bring your own alcohol. We have two large coolers filled with ice for you to use. We also have none alcoholic beverages and snacks for sale.

Have a questions? Talk to a Fins Up representative now! 727.933.7777

Contact Us

Are you looking for an unforgettable dolphin & island adventure in Clearwater? You’ve come to the right place! Let Fins Up Clearwater be your guide to unforgettable moments and endless wonder along Florida’s stunning coastline.

727-933-7777

info@finsupclearwater.com

25 Causeway Blvd, Clearwater, FL 33767